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The following resources should help you to answer any question you might have regarding Miva Merchant:

Documentation: http://docs.smallbusiness.miva.com/en-US/merchant/5/webhelp/MM5_Table_of_Contents.htm
Tips & Tricks: http://smallbusiness.miva.com/resources/tips_tricks/
FAQs: http://www.mivamerchant.com/resources/faq/faq.mv
Community Forums. http://extranet.miva.com/forums/