What Managed/Support Services Are Available for my Server Order?

We are pleased to offer a variety of support services to help you get the most out of your server. To make sure that things are running as smoothly as possible for you, we have a number of valuable managed/support services available for your account:

• DNS Entries - A DNS entry is how you can add your domains to our name servers. Only one DNS entry is permitted per domain and you will need to provide the name of the domain and the IP address. The initial setup costs $5 and then a $2 monthly fee after that.
• Linux-based Firewall Service - The Linux-based Firewall service is an easy way to add security to your system.  We will install a software-based firewall service and configure it to your specifications.

• Optimized Magento - Optimizing your server will result in a quicker response time (44%) and faster access to data (more than quadrupling the number of requests servers can handle)—resulting in a better end-user experience.

• KVM over IP - Our flexible, scalable KVM (keyboard, video, mouse) tool provides secure server management over an IP network, eliminating server-to-switch CAT5 cable distance limitations and enabling centralized control over geographically-distributed IT equipment. Ideal for remotely managing geographically distributed IT equipment

• Monthly Server Support (1 hour / month) - If you opt for this service it provides you with an hour of service to your system per month
• Server Monitoring - 2 Service Monitors
• Server Monitoring - 5 Service Monitors
• Server Monitoring - 10 Service Monitors
• 1 Hour Regular Service Support
• 1 Hour Emergency Server Support