Call us: 1-347-414-9117

In Windows:

  1. Log in as administrator via Remote Desktop Protocol (RDP).
  2. Click Start -> Run. Type "C:Program FilesSWsoftPleskMySQLinmysql.exe -u admin -p -P8306 -D psa -e DELETE FROM lockout" (without the quotes) into the text field in the Run box.
  3. Enter the admin password when prompted.

In Linux:

  1. Log in as root via ssh.
  2. #mysql -uadmin -p -P8306 -D psa -e delete from psa.lockout where 1=1
  3. Enter admin password when prompted.